Merchandise must be returned within 30 days of the date it was received. Please email internationalmountainclub@gmail.com with your order number in the subject line and list details of your inquiry so that we can help you. Merchandise returned must be in new/unused condition and in the original packaging. We are unable to accept returns for washed, worn, and/or abused items. We will send a label to you for a return. We will notify you once we’ve received and inspected your return, and let you know if the the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.